She told her daughter not to worry because we have the best medical team and they had “special doctors” that could fix her elf’s injuries.Posted by Orlando Health Arnold Palmer Hospital for Children on Wednesday, December 6, 2017 Jenn is the nurse manager for the emergency department at Arnold Palmer Hospital for Children. Their German Shephard, Zoey, had attacked the family’s Elf on the Shelf, Sam. Jenn Thelen woke up to the sound of her 7-year-old daughter, Aubrie, screaming.